Rising Above Windshield Repair Scams as a Glass Restoration Business Owner

If you’re a windshield repair business owner, being well aware of your competition can largely influence the success of your company. By looking at what your competition is doing, you can remain one step ahead of the game. Sure, you’ve got to keep tabs on the windshield repair businesses around you – but there’s another type of windshield business you should also be watching out for: windshield repair scammers. In a world filled with thousands of vehicles in need of windshield glass repair, there are three types of restoration businesses – the good, the bad, and the scammers. These windshield scammers – the con artists – are making our businesses look bad. How can anyone trust us to fix their windshield if our industry is associated with crooks and crimes?


To rise up against the corruption of windshield repair, glass repair businesses need to build a positive reputation for themselves. By following the moral standards of the field and operating with ethical values, your customers will learn to trust you with their repair. You should make sure that you perform work with professional-grade, quality supplies for your windshield repair business so that you can conduct the best restoration services. Having the right tools, materials, and equipment on hand will allow you to perform repairs that will last, making your customers feeling satisfied with your services. Offering a warranty on your restoration service will also provide your consumers with confidence in their purchase.




As a reputable online supplier where businesses can go to get professional windshield repair systems for sale, we stand up to scammers by offering the finest products. In our inventory we have quality tools such as resin, pit sealer, the Tri Glass Bridge, UV lamps and more – everything you need to provide a superior level of glass repairs. We also provide windshield repair kits for those looking to start their own glass restoration business. Our prices are affordable too – so that you can make a successful return on investment that doesn’t involve any unethical schemes.


Here are some ways to show your customers that you are trustworthy:

  • Operate using a fixed address – no PO Box or pickup truck!
  • Make your billing invoice presention transparent, clear, and easy-to-read.
  • Offer a guarantee on your repairs.
  • Charge for your services using an honest and accurate pricing module.
  • Have all employees represent your company by wearing a badge or uniform.
  • Promote your business as reputable and trustworthy.
  • Partner with insurance companies to obtain a positive reputation and gain leads.




Don’t let windshield repair scams scare you out of the business or have a negative effect on your consumer base. Research conducted by the Swansea Metropolitan University shows that 90 percent of chips found on auto windshields crack within just three years. With that being said, the demand for windshield repair is high. And of course, with our topnotch products, we’ve got you covered.

Why You Should Consider One, or Both of Our Windshield Repair Kits

If you repair windshields for a living or own an auto shop that offers this service, it is likely that you know how time-consuming it can be to acquire all of the tools and equipment needed to perform repairs. What’s more, you may have heard that instead of acquiring everything you need to perform repairs individually, you could purchase a Windshield Repair Kit. However, one question might remain: What kit should you choose? Well, ultimately, the answer depends on how often you are making repairs, and how much you are willing to spend.

Here at Tri Glass, Inc., we offer two kits. One is our “Tri Glass Professional Windshield Repair Kit,” and the other is our “Tri Glass Basic Windshield Repair Kit.”

Why choose our Basic kit?

If you are in the business of repairing windshields but don’t do it as often as the other auto services you may provide, choosing our Basic kit is ideal. In a nutshell, this kit has everything that you will need to produce strong and clean repairs, and you should expect anywhere from 200-250 to be completed by the time you use all of the thin and thick resin.

Tri Glass Inc. Basic Kit











This kit is typically available for $475.00, but we have it available for 20% off ($375.00.)

What is so special about our Professional kit?

If performing windshield repairs is your forte, and/or this is your main business offering, this is the kit to choose. Simply put, this is the perfect kit for individuals who have a strong need for professional-grade tools, accessories, and resins to consistently meet the demands of an ever-expanding customer base (although that is not to say anyone can order it!)

Tri Glass Inc. Pro Kit








This kit has everything our Basic one has and more, as it has double of the basic kit (2 bridges), and is typically just available for $200.00 more. If you do happen to purchase this kit, not only will discover that you can perform one repair, but that you can have someone else utilizing what is in there at the same time.

When it all comes down to it, you should choose the kit that is most suitable for you or your business’s needs. However, that doesn’t mean that you have to purchase one or the other. After all, if you have a thriving business, it is perfectly alright to order both!

Why Repairing Your Windshield Makes More Sense (Than Replacing It)

So, your windshield is cracked. While that’s definitely annoying, it happens to everyone, and it isn’t going to be the end of the world.

However, if you don’t replace or repair it immediately, you’ll be breaking the law and subjecting yourself to hefty fines. Even if a police officer doesn’t spot the issue, worse yet, you’ll be putting yourself in danger.

Windshields exist to protect you, and driving with a compromised one is extremely dangerous. So you have two options.
– Repair it
– Full replacement

While many people immediately think to just replace the whole thing, it turns out that there are a few crucial downsides in doing so, which ultimately means that repairing the existing one is the best option. Let’s take a look at why such is the case. Once you see how sensible it is not to go with a full replacement, you can take a look at our full stock of professional auto glass repair equipment for sale right here on our website.

Replacements Are Expensive
It’s much cheaper to repair your windshield in the event of a crack. It’s also just as effective. Think about it this way. If you’re given two routes that both lead to the same outcome, but one is way cheaper than the other, would you ever go with the more expensive one? Of course you wouldn’t. There’s no reason to do that when it comes to a broken windshield, either. You probably already spend enough money on the other aspects of your car as it is anyway, right?

Don’t Tamper With Your Factory Seal

If you replace your windshield entirely, that’ll break the factory seal. The new one won’t be as effective as the original. Guaranteed. When you repair your windshield, you aren’t tampering with the factory seal.

You Probably CAN Get it Repaired
In some cases, repairs just aren’t possible because the damage is too considerable. But the majority of the time, you can get your windshield repaired. For example, if you’re driving on the highway and a rock flies into your windshield leaving a chip, a repair will be fine. Those types of incidents are usually what happen. The dealership or your mechanic might say otherwise, thinking about the profits they’ll make on a total replacement, though.

Be wary if you’re only dealing with a minor dent, and someone is telling you that you need to spend $600 + to replace it. Do your research to get a better idea of whether your specific crack can be repaired, or needs a replacement. Chances are, it can be repaired. When you go that route, make sure to buy windshield crack repair equipment from us. You won’t be sorry you did.

Watch Out for Windshield Replacement Scams

Insurance fraud is nothing new amongst drivers and vehicle owners, but somehow the crimes persist. In recent years, glass companies have been the culprits of tricking drivers into believing that their windshield needs to be replaced. A glass company salesperson will inform vehicle owners that their windshield is faulty and that their insurance company can cover the cost of the repair. Unfortunately, many individuals have fallen victim to this act, leaving them with higher policy rates and glass companies walking away with large money bags.




If a glass dealer or salesperson approaches you at a car wash, gas station or in a large parking lot informing you that your car needs a new windshield, give them the cold shoulder! Only trust an authorized auto shop to give you a realistic diagnosis of your windshield. This situation particularly occurs in Florida because of the state’s consumer-friendly zero-deductible windshield replacement law.


Quickly Repair Cracks with a Windshield Repair Kit

According to an investigation conducted by reporters and producers of channel 10 News in the Tampa area a few years ago, glass company representatives used a variety of schemes, such as targeting windshields with small cracks or nicks, to convince drivers that their entire windshield needed to be replaced. However, windshield scratches and specks can be quickly repaired by a qualified professional using a quality auto windshield repair kit. The repair doesn’t take long to do, is quick and easy to perform, and is much cheaper than a window replacement. If you are told that you need your windshield repaired by a random sales person, do not act on it until the malfunction is diagnosed by a qualified professional.


Trust Reputable Windshield Repair Tool Suppliers

Being aware of auto scams, such as windshield replacement and repairs, can help drivers avert the crime. In this type of scheme, many individuals are affected negatively, including the agents, policyholders and good glass companies that operate ethically. Most scratches, cracks and nicks in a windshield can be fixed to look like new again with windshield repair tools and equipment from reputable suppliers. The only instance where a windshield would need to be replaced is if it bears a star-break crack that penetrates the exterior layer, or the crack is longer than twelve inches.




Other tactics used in the windshield replacement scheme stretch much farther than persuasion. Some glass companies will bill the insurance company for high-quality glass after a replacement, when in reality, they used low-quality glass. When high-pressure bullying doesn’t work, salesmen will go as far as to purposely damage windshields so that they need to be replaced. Experts suggest that policyholders obtain a reference for a trusted glass company or auto shop from their insurance company, if they need their windshield serviced.


Avoid Getting Scammed

As a windshield repair kit distributor, we supply auto shops and reputable glass companies across the nation with high-quality tools, such as pit sealer, resin and the Tri Glass Bridge, which assists with conducting successful and long-lasting restoration. Don’t fall victim to a sketchy glass company salesperson trying to abuse the windshield repair industry; have a glass company referral handy in preparation for future windshield repairs.

Introducing Windshield Repair to an Auto Shop Business: A Guide

As a thriving auto mechanic shop, you probably offer everything from oil changes and engine repairs to wheel alignments and brake installations. But what about auto windshield repair? When your customers unexpectedly get a nick or crack in the glass of their windshield, they are going to want to get the best for their money – an affordable repair rather than a pricey replacement. Some auto shops offer windshield glass repair as a service, while others do not. When it comes to making a bigger profit, auto shops that offer windshield repair are at an advantage.



Introducing windshield repair into your line of auto service is convenient, fast and easy. We’ve put together a five-step guide for how to tack on auto windshield repair as a successful service at your shop.


Educate Yourself on Glass Repair. Before you start a business, you must be well-versed in the field. Once you learn all there is to know about windshield glass crack repair, you will be able to answer any questions your customers may have about the new service. Read up on the history of auto glass repair and be aware of all the different types of glass cracks.


Stock Up On the Equipment and Supplies Needed to Perform Repairs. Collect all of the equipment and tools you need to conduct windshield repairs. We suggest purchasing a windshield repair kit, which comes with everything needed in one case.

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Train Your Staff on How to do the Windshield Repair. Learning how to conduct windshield repair takes just a little bit of practice and motivation. The task is slightly specific to the tools you are using, so it is vital that you pick the equipment brand you want to work with first. Using our famous and patented Tri Glass Bridge, your employees can quickly learn how to perform a repair in just a few tries. We offer a helpful and explanatory step-by-step video DVD that teaches how to do a windshield repair using our tools.


Market Your Windshield Glass Repair Service to the Public. Let your customers know about the new windshield glass repair service you are now offering. Send out flyers to your customer base and post about it on your social media accounts. You can even offer a first-time special for the service to attract customers to it. Partner up with other businesses of the auto industry to gain referrals. Consider putting an announcement in the newspaper and offering a coupon with it.


Regulate Business Duties for the Windshield Repair. As with all businesses, the windshield repair service that you offer will need bookkeeping, accounting and insurance billing maintained. Staying organized will help you keep track of taxes, as well as profits, being made. Some auto insurance policies of your customers will cover the expense of auto windshield repair. As with all other auto services, make sure that you verify the insurance coverage before you conduct the repair.


Customers want an auto service they can return to again and again for their vehicle maintenance, as opposed to a business they aren’t familiar with. Providing them with auto windshield repair service is just one more aspect of auto maintenance they can depend on when it comes to your business.